As of 5 January the UK Government has placed the entire country on a new National Lockdown. An escalation in cases of Covid-19 cases across the entire country due to the new Covid-19 variant does mean we will need to stay safe and protect the NHS by not leaving home.We will remain open for business as a front line care provider, but unfortunately our Children's Club which is governed by Ofsted will be required to close immediately.If you have any questions, please refer to our Coronavirus Information page or contact the office and we will do our best to help you. 

Our staff are highly trained in infection control and are provided with personal protection equipment (PPE) to keep carers and those we help protected and safe at all times. 

We will support Carers and their cared for loved ones, people who are vulnerable or those older and living alone. If you are a carer who looks after someone who cannot be left alone; or, if you’re on your own and might be feeling anxious or worried about Coronavirus, please don’t suffer in silence. We can help you and your family in a number ways:

  • We can help with regular befriending by telephone. We’ll aim to check in on you regularly during the period of strict self isolation to look after your emotional health and wellbeing.
  • We can help with practical support –  Collection and delivery of prescriptions & essential shopping delivered to your door.
  • We can help sign post you to other nearby support services too

Find the right support for you, in your local area:

East Surrey 01372 869 979
Woking & Surrey Heath 01372 869 972    
Mid Surrey 01372 869 971  
Spelthorne 01372 869 975  
Elmbridge 01372 869 977  
Guildford & Waverley 01372 869 974 

Care Coordinators are available to take your call between 9am – 5pm Monday to Friday. Calls left after 5pm will be returned to you the following day.

Please call us on 01372 869970

(This number can also be used during the week after 5pm or on the weekend if you need emergency assistance) If you work for another charity or service within the Surrey area and would like to refer someone to us, please get in touch at We have a team of people here waiting to help.