ASC HeaderSubmitting an article for the ASC Information and Engagement Team Briefing
If you would like us to include an article on behalf of your organisation in the next edition, please email:

Please note that we are unable to include attachments when we circulate the briefing, so please ensure that any documents that you wish to reference are uploaded to your own organisation’s website or a partner website.

Current Bulletin - 23rd May 2022

New Resources Available From The National Falls Prevention Coordination Group (NFPCG)
The National Falls Prevention Co-ordination Group (NFPCG) has developed a suite of five resources intended to support individuals, health and care professionals and commissioners to take action to overcome the reduction in physical activity participation and resultant deconditioning effect of the COVID-19 pandemic.

The five resources were developed in response to the recommendations listed in Public Health England’s Guidance document: COVID-19: Wider impacts on people aged 65 and over.  The five resources can be accessed through the British Geriatrics Society website.

New Adult Social Care Video Explains What Happens When People Contact The Service
Adult Social Care’s (ASC’s) new video explains ‘the customer journey’ to Surrey residents and clarifies the approach to supporting anyone with care and support needs. This will reinforce the strengths-based principles the service adopts and aims to help manage expectations for residents and families.

The video promotes the free and confidential Adult Social Care Information and Advice Service, which can help signpost residents to the best support.

It also highlights Surrey Information Point an extensive online directory aimed at helping residents to access support where they live helping them to stay independent, as well as drawing attention to the wealth of information on the ASC sections of the Surrey County Council website.

Additionally, the video explains that by having a conversation with ASC, carers will be connected to the right information and support.

Adult Social Care’s online assessment features as the simplest way for residents to find out if they qualify for social care support and how much they will have

The video has been added to the How adult social care can help page on the Surrey County Council website.  For further information, please the Information and Engagement Team: Email: Telephone: 07816 077122.

This Year’s Learning Disability Week Is 20 - 26 June 2022
This year Surrey County Council’s theme for Learning Disability Week is focusing on how people live their life with a learning disability. It will be showcasing people’s stories of how they access opportunities in their community, develop their independence, build on friendships and life skills and achieve work placements and employment.

If anyone has any stories of how an individual with learning disabilities is achieving and flourishing then please get in touch, as the council’s Learning Disability and Autism team want to hear and celebrate and share further. Stories could include how someone is using technology to keep in contact with loved ones and maintain friendships and connections or if someone volunteers regularly at a local café or gym.

Any events that can be shared with others or need further promotion then please get in touch with the team as they can share on their platforms. Pictures and/or short stories are welcome.  For further information: Email:

Pharmacy Opening Hours Over The Bank Holiday
Some pharmacies will be open over the 2-3 June bank holiday People are advised to contact the pharmacies before going to ensure they are open, and that they have the medication someone requires.

Tech To Community Connect Service – Digital Inclusion Service
Surrey Coalition of Disabled People run a digital inclusion service that provides devices, whether that’s an Alexa, a tablet or access to Wi-Fi, to help people get connected. The team can also help anyone who already has a device but is struggling to use it. Surrey Coalition also provides digital literacy training and confidence-boosting support to people living all over Surrey.

The service is aimed at people who are at the highest risk of digital exclusion; people who are disabled, people with a long-term health condition, people with mental ill-health, carers, older people and people from black and minority ethnic groups. People who are digitally excluded are also at much higher risk of loneliness and social isolation.

People that use the service are excited about the difference that it’s made to their life. Feedback has included stories of people being able to video call family that live in another part of the country or a different country altogether. Others have been able to access online banking, shopping and medical services. While others are now able to enjoy music and watching films. For information visit Surrey Coalition of Disabled People - Tech to Community Connect Project

Have Your Say - Shaping Pharmacy Services In Surrey
The Public Health team at Surrey County Council has listened to everyone who has previously given feedback on pharmacy and chemist services in Surrey through their survey, and have now developed a draft pharmaceutical needs assessment (PNA).

The PNA is an assessment of needs for pharmaceutical (pharmacy/chemist) services in an area, which must be revised every three years. It sets out what pharmaceutical services are currently offered and assesses whether these meet current and future needs of the population of Surrey.

Surrey’s Health and Wellbeing Board would like to invite people to take part in the consultation stage of the process to ensure the information presented is accurate and that the conclusions they make are appropriate.

Answers to the consultation will help inform the final Pharmaceutical Needs Assessment (PNA) 2022, which will be published by 1 October 2022.

Take part by reading the Surrey Pharmaceutical Needs Assessment (PNA) draft and then completing the Surrey Draft PNA consultation.  The consultation closes on Tuesday 12 July 2022.  For more information, questions or comments contact: Email:  Telephone: 020 8541 7976.

Carers Week 6-12 June 2022
This year’s Carers Week’s theme is “Making caring visible, valued and supported”.

More information can be found on the Carers week website, including a searchable map listing activities and resources and downloads. Information will also be posted on the Surrey County Council’s social media sites including:


Making Caring Visible And Valued – Surrey And Sussex Healthcare NHS Trust (SASH) Brings Carers To The Forefront Of Its Carers Agenda
This year Surrey and Sussex Healthcare NHS Trust (SASH) is working hard to bring carers to the forefront of its carers agenda, and the team have been busy embedding many of the actions from the action plan. 

SASH has been working alongside Action for Carers Surrey and Carers Support West Sussex to enable staff to refer carers and staff who also have caring responsibilities for the support that is available to them. In addition, the team have been working with the discharge team to encourage and include carers in the discharge process.

Part of the plan is to celebrate Carers Week, and there will be an information sharing and networking event for staff on 10 June 2022. The event aims to:

  • Provide support for staff to identify and signpost unpaid carers to the many support services available to them
  • Raise awareness of unpaid carers
  • Relaunch the Carers Passport with better direct access to on-site services i.e. parking costs.

For more information about carers at SASH: Email:

New County-Wide Satellite Hubs To Open For Surrey’s Unpaid Carers
To complement the weekly hubs run by Action for Carers which opened earlier in May, satellite hubs will operate twice a month and open in June in the following locations:

  • Addlestone Community Centre, Garfield Road, Addlestone, 2nd and 4th Wednesday in the month
  • Westway Community Café, 25 Chaldon Road, Caterham, 2nd and 4th Thursday in the month
  • The Bandroom, Village Way, Cranleigh, 1st and 3rd Monday in the month
  • St Barnabas Church, Temple Road, Epsom, 1st and 3rd Tuesday in the month
  • The Maltings, Bridge Square, Farnham, 1st and 3rd Friday in the month
  • Wesley Road, The Methodist Church, 5-7 Junction Place, Haslemere, 2nd and 4th Monday in the month
  • Centre for the Community, 7 Queens Road, Hersham, 2nd and 4th Thursday in the month
  • Greeno Centre, 14 Meadow View, Glebelands Gardens, Shepperton, 1st and 3rd Wednesday in the month.

These satellite hubs will offer the same information, advice and support about caring roles as the weekly hubs. More information about the hubs including how they are staffed website.

Healthwatch Surrey Is Leading On ‘Giving Carers A Voice’
If someone provides unpaid help or support to anyone who couldn’t manage without that help, then they are a carer and Healthwatch Surrey would like to hear about their experiences to help improve services and support for carers locally.

The organisation wants to hear about good and bad experiences of support and services received or if someone has had problems getting services or support. To share your experiences of local services, please contact Healthwatch Surrey: Telephone: Healthwatch Helpdesk 0303 303 0023 SMS: Healthwatch Helpdesk 07592 787533 Email: Share: via Healthwatch Surrey website.

Have A Say On The New Liberty Protection Standards
The government is updating the Mental Capacity Act Code of Practice and is considering a new system of safeguards, called the Liberty Protection Safeguards. This new system will replace the Deprivation of Liberty Safeguards and the government wants to know what people think about the new system they have designed. The consultation is also available in various easy read documents and will close on 7 July 2022.

The government will also be holding online events each lasting two and a half hours for people with lived experience of Deprivation of Liberty Safeguards and the Mental Capacity Act, giving an opportunity to inform the government what they think about the Liberty Protection Safeguards and what this might mean for them.

New Videos Explaining Dementia And Learning Disabilities From Surrey And Borders Partnership NHS Foundation Trust
The Surrey County Council’s Learning Disability and Autism Hub is hosting videos produced by Surrey and Borders Partnership which explain dementia and how services can support people with learning disability and their Carers.

The videos include “Explaining to people with learning disability what happens during an assessment” and “Explaining a baseline psychology assessment to people with Down’s syndrome”.  Professionals please share them with clients or families.

Surrey Safeguarding Adults Board Agrees New Strategic Plan For 2022-2025
The new Surrey Safeguarding Adults Board strategy has a vision of “to work together to enable people in Surrey to live a life free from fear, harm and abuse”. The strategy has four priorities. Each priority will be led by sub groups, with some cross over for particular actions to be completed as well as some joint working in task and finish groups. The four priorities are:

  • Prevention and Awareness – Policy and Training sub group
  • Communication and Engagement – Communications sub group
  • Quality and Improvement – Quality Assurance sub group
  • Reflection and Learning – Safeguarding Adult Review and Learning sub group.

The sub groups are currently agreeing their action plans for year one, 2022-23.

Know Your Numbers To Prevent Heart Attack Or Stroke
Helping people to tackle the hidden danger of high blood pressure is part of Frimley Health and Care’s ‘Living Well’ ambition, which is a programme aimed at supporting all people to have the opportunity to live healthier lives, no matter where they live or what their circumstances are. The ambition is for everyone to have more years of healthy life, with more opportunities in education, work, accommodation, with healthier lifestyle choices and increased wellbeing.

Find out more about Blood pressure – Do you know your numbers on the Frimley Health and Care website. Anyone worried about their blood pressure can find more information on diagnosis and treatment on the NHS website.

Surrey Charities Roadshow Day Taking Place At Guildford Cathedral
The Surrey Charities Roadshow which is taking place on Thursday 16 June, 11am-3pm, aims to support charities in Surrey by creating an opportunity to engage with donors, supporters and residents to help attract new volunteers, inform, learn and understand how charities can help and support people and how people can help and support them. For more information: Telephone: 01483 547 881.

Over £1m Awarded For Projects Through Your Fund Surrey
Your Fund Surrey has now awarded over £1 million of the £100m fund to communities across Surrey since it was launched in November 2020.

Your Fund Surrey is designed to empower communities to deliver big, place changing projects that local areas need and will improve opportunities and quality of life for residents.

Communities can share ideas, have their say on proposed projects and submit ideas and applications via the Your Fund Surrey website.

Dramatize Is Offering New Acting Workshops For Adults With Learning Disabilities And Running Open Mic Nights
New Acting Workshops are held on Mondays 1.30-2.30pm, at Dramatize, 83 Heatherington Road, Charlton Village, TW17 0SP, with no booking required.

Dramatize is also running Open Mic nights for adults with learning disabilities and emerging artists The next dates are 24 June, 30 September and 16 December 2022, 7-10pm, at The Centre, Woodthorpe Road, TW15 3NJ. Parents and carers of those aged 18+, are only required to stay if support for an individual is needed.  More information can be found on the Dramatize website or by contacting Karen: Email: Telephone: 07785 187748.

Sign Up For SCAM Champion Training
The next free SCAM champion training session will be held on Tuesday 14 June 2022, 2-4pm, via Microsoft Teams. The sessions aim to give people who have already completed the Friends Against SCAMS session, the tools and resources to enable them to deliver the Friends Against SCAMS training to family, friends, colleagues and communities. For more information: Email:

Sharing Views On The New Mental Health Hospitals Programme
Surrey and Borders Partnership NHS Foundation Trust is replacing the old Abraham Cowley Unit in Chertsey with a new inpatient facility and will later build a new hospital in the east of the county.

Surrey Coalition of Disabled People is asking people who have used the trust’s mental health services, or who care for someone who has, to share their views . They would like to understand what people would like from the new hospital to make them as beneficial as possible if people should ever need to use one. The closing date for the survey is Thursday, 30 June 2022.

It’s Better To Talk - Weekly Virtual Mental Health Discussion Group For Men
Weekly discussion groups run by the Lucy Rayner Foundation, a Redhill based charity, offer a confidential and non-judgemental space where men can talk about issues affecting them and their mental health.

The sessions are run via Zoom every Monday, 7-8pm. Meeting ID 870 0163 5558. For more information: Telephone: 01737 910907 Email:

Safetalk Training Available In Reigate And Banstead
The next SafeTALK training is being held on 9 July 2022, 9.30am-1pm. This is face to face suicide prevention training delivered by Nanu Chumber Stanley, Public Health Development Worker from Surrey County Council.

The training will take place at Age Concern Merstham, Redhill and Reigate, Weldon Way, Redhill, RH1 3QB. The course is free of charge to staff and volunteers working for organisations delivering front line support to residents in Reigate and Banstead. To register for the training: Email:

Drop Into The Energy Club For Information And Advice
If someone is unsure where to turn to for information or advice on understanding their gas and electricity bills, or if they are finding it difficult to make ends meet or are in energy debt, then the Energy Club can help provide advice and support.

The Energy Club meets every 2nd and 4th Tuesday in the month, 11am-1pm, at Zero Carbon Guildford, 14-16 Friary Street, Guildford, GU1 4EH.  For more information contact David: Telephone: 07521 502696 Email:

Extra Support For Blue Badge
Residents can now get extra support for the applying and renewing of blue badges and for reporting a blue badge lost or stolen through Epsom and Dorking Libraries.
Dorking Library , St Martin’s Walk, Dorking, RH4 1UT
Epsom Library , 6 Epsom Square, Epsom, KT19 8AG.


20:41, 23 May 2022 by Lesley Windle

DRUK Current News Received 2022

DRUK Image

Disability Rights UK (DRUK) –
We work with our members to influence national policy on independent living, benefits, education, employment, transport, human rights and other issues – shaping policy through direct experience and expertise.

We also work with our local individual and organisation members to empower and to influence local policy and services. To contact Disability Rights UK (DR UK) see

News up to 19th May 2022

People With Learning Disabilities In ‘Mental Health Crisis’ - Mencap
New research by the learning disability charity Mencap reveals that people with a learning disability in the UK are facing a mental health crisis in the wake of the pandemic. 88% of families and carers surveyed said their loved one was always or very often felt sad, and 82% felt lonely due to rarely being able to leave their homes. Nearly a third (32%) were struggling with mental health issues, including suffering from low mood and low self-esteem. But 27% of those experiencing mental health problems still don't know where they can go for support – an issue made worse by the fact that many people in society still wrongly believe that learning disability itself is a mental health condition.

Alongside the survey findings, the charity has also published a new report (or read the easy read report here) funded by the Department for Digital, Culture, Media and Sport (DCMS). People with a learning disability who were interviewed for the report described their lives as a "prison," with limited social contact causing them to feel suicidal.

As part of a new mental health campaign called ‘Listen To Us', Mencap asked 580 family members and carers of people with a learning disability across the UK about their loved one's experiences of mental health. While people with a learning disability have often struggled with social inclusion and finding opportunities to be socially active, the pandemic left many struggling with increased periods of loneliness, fear and anxiety as they were advised to stay at home and shield from the virus.

Post-pandemic, over one in ten say they leave the house just once a week or less with many citing cuts to social care support as being a barrier to getting out.

More Than Half A Million Are Waiting For Social Care
New survey findings from ADASS (Association of Directors of Adult Social Services) show that more than half a million people are now waiting for an adult social care assessment, for care or a direct payment to begin or for a review of their care.  The latest data suggests:

·  Over six in ten councils say they are having to prioritise assessments and are only able to respond to people where abuse or neglect is highlighted, for hospital discharge or after a temporary period of residential care to support recovery and reablement.

· 506,131 people were waiting for assessments, reviews, and/or care support to begin.

·  There has been a 16% increase in the number of hours of home care that have been delivered since Spring 2021, but that dipped from a high of over 41m hours in Autumn 2021 in the first quarter of this year as staff vacancies and sickness impacted.

·  Almost 170,000 hours a week of home care could not be delivered because of a shortage of care workers during the first three months of 2022. That is a dramatic seven-fold increase since Spring 2021.

This new evidence shows that levels of unmet, under met or wrongly met needs are increasing, and the situation is getting worse. The growing numbers of people needing care and the increasing complexity of their needs are far outstripping the capacity to meet them.

DR UK’s Head of Policy Fazilet Hadi said: “Despite two white papers on social care, and a new Health and Care Act, social care remains in crisis with Disabled people being left high and dry, without support. The Government continues to refuse to take the radical steps needed to fund and deliver a care service fit for purpose.”

DR UK Challenges Rachel Maclean MP’s Cost Of Living Comments On LBC
On Monday (16th May) the Minister for Safeguarding suggested that people struggling with the cost of living crisis could simply take on more hours or move to a better paying job.

Bethany Bale, DR UK Policy and Campaigns Officer, was interviewed on Eddie Mair’s LBC radio show and challenged the Minister’s comments. She said: “The Minister’s comments are completely out of touch with the reality that Disabled people are facing every single day. It also pushes this idea that living in poverty is a choice whilst also highlighting the additional barriers that Disabled people face when it comes to employment – including the additional costs of living with a disability, and the disproportionate levels of Disabled people being pushed into poverty. A clip from the video interview can be found on twitter. The full radio interview can be listened to on LBC catch up, at around 25 minutes in on Eddie Mair’s 16 May show.

Disability Poverty Campaign Group Update
Last month saw the formation of the Disability Poverty Campaign Group (DPCG), a coalition of countrywide Disabled People’s Organisations (DPOs), charities, and allies campaigning against the cost of living issues forcing Disabled people into poverty. The DPCG is led by DR UK and Inclusion London and launched with a focus on pushing for an above inflation benefit rise to help Disabled people struggling with food and energy increases.

The Government has recently changed the criteria for the Warm Home Discount and as a result it is estimated that 290,000 people who are in receipt of disability benefits will no longer be eligible for the scheme to help offset rising fuel costs. At a time when Disabled people are facing real-term cuts to benefits and are seeing energy prices more than double, it’s critical that the Government reverses this decision and begins to assess the impact fuel poverty is having.

In response to the growing crisis in living standards, and to encourage MPs to take action, the DPCG has drafted a template letter that people can send to their MPs. The letter can be found at the Action Network website

If you are a representative of a local or national DPO group, or charity, and are interested in getting involved with the DPCG, email

20:32, 23 May 2022 by Lesley Windle

**Images from Kew Garden's Web Pages

Kew Gardens have started to run their walks around the beautiful setting at Kew that are designed to be accessible for people living with dementia, sight loss or hearing loss.  All walks start from Victoria Gate and last around 60 minutes. The walks are led by their volunteer walk leaders. Support workers, friends or family are very welcome and will also receive free entry to the Gardens.

Walking tours have to be a limited to a set number of people who can participate so it is essential that you register in advance for ALL/ANY walks and events held at Kew. Email or Telephone 07341 114533. Please Check the Kew Web pages for any changes to the schedules.

Kew Image for BSL Walkig Tours

British Sign Language Guided Tour Dates
Sunday 19th June 2022 11am - 12pm

Sunday 10th July 2022 11am - 12pm

Image for Sensory Walking Tours

Sensory Guided Tour Dates
Sunday 19th June 2022 2pm – 3pm

Sunday 10th July 2022  2pm – 3pm

Image for Dementia Walking Tours

People Living with Dementia Tour Dates
Wednesday 29th June 2022 2pm – 3pm

Wednesday 13th July 2022 2pm – 3pm


09:04, 16 May 2022 by Lesley Windle


Use the calendar or list of months to view entries made on those dates.

          1 2
3 4 5 6 7 8 9
10 11 12 13 14 15 16
17 18 19 20 21 22 23
24 25 26 27 28 29 30

RSS Feed

If you have a feed reader you can use this link to get updates.

RSS feed